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Reviews for Santa Fe Ranch

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5 out of 5 stars
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Posted On: 8/11/2018

Tour with Leasing Staff - Megan C. on Sat 08/11/18

It was raining non stop early Saturday afternoon and I want to view the 1 bedroom apts. Megan went above and beyond so that I would be able to view two of the 1 bedroom apts. Megan got a golf cart in the rain. Even before she operated the golf cart she broke her nail when she was tried to the get the rain cover down but that did not dampen her enthusiasm. She was very considerate of me rather than her inconvenience. On the way back after viewing the 2nd apt, the driver's seat got wet in the rain. She brushed off the excess water and sat on the wet seat and drove me back to the leasing office. Megan is extremely poise and professional for her age and I hope Westdale Asset Management would do anything they can to reward, promote and keep this valuable leasing staff, Megan C. Thank you Megan, I am so impressed by your hospitality and drive for success! Westdale feel free to contact me; Megan has my contact if you need any more information regarding this memorable tour I had today.
By: SP   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 5/3/2018

Nice Place to Live

Excellent place to live and all stores like wallmart,sams club, patel india bazar kroger etc all are near by.The leasing office people are very co operative ,specially Martha TOrres , shez awesome.They will help us in all times. I completeley recommend this place to live.
By: Vinodkumar   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 3/10/2018

Great service!!!

Been a resident here for 4yrs. I enjoy living here. Office staff always provides outstanding customer service, & maintenance does a great job. Looking for a great location with convenience, look no further.
By: Anonymous   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 3/10/2018

great community for living!

I have been living in this facility for 4 years. It is a great place for family living. Location is so convenient. Management is friendly and responsive. Maintenance services are usually on time.To sum up, I feel homely and safe living in this complex.
By: Rathi   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 2/28/2018

Home away from Home

Excellent place in Irving to stay. Peaceful community. Maintenance team and management crew are awesome. Very helpful staffs and quicker and positive response to all request being made.
By: Pradeep   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 11/15/2017

About Santa Fe Ranch

My realtor told me I have made a really good decision when I sign up the contract. The personnel at the office are very welcoming and friendly. They are always there to help. Very quick maintenance response. I have found parking whenever I get home late. I highly recommend this place. So far, so good.
By: Patricia Martinez     Verified Resident
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/21/2017

Very good maintenance and front desk team.

The maintenance and front desk team is excellent. All the requests were resolved in a day or two. The response is very fast and staff is courteous. I would definitely recommend to my friends.
By: Sandeep   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 4/7/2017

Replacement? of kitchen Sink

That was an amazing job done by the maintenance team !!! The sink that was replaced in the kitchen is really good . Thanks a lot for that.
By: Deepika   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/30/2016

pool improvements

Great job on the improvements on pool area. The new furniture and umbrellas are really great.
By: L.A.   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/30/2016

Best Amneties

We enjoyed the new orange bright pool furniture while ours kids were learning swimming. The landscaping is beautiful around the pool .
By: Geetha puluputhuru   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/29/2016

Nice Amneties

The new pool furniture and landscaping around the pool area is very nice. Our kids have enjoyed the summer. Best place around to stay.
By: GP   
Source: Property Site Read Property Manager's Response

3.5 out of 5 stars
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Posted On: 8/27/2016

Good Community and Management

Very happy with the apartment and management; convenient location, A nice community for family living. Good amenities. Responsive management. To sum up, Happy to be in one of the best places in Irving.
By: Bharadwaj   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/26/2016

Love living here

On our third lease and have not plans to move. Great location and attentive staff. Best combination.
By: Keith Murray   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/26/2016

safe and good community

In 2days I celebrate my first month @Santa Fe Ranch. And I love it! move in process was very efficient, Office staff is very friendly. Love the amenities and my neighbors are very friendly. Parking can get tricky but so far tolerable.
By: Anonymous   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/26/2016

Soothing aesthetic community to live in Irving!!

I booked this property through online without seeing the apartment and the community. But after I re-located to this community I realized that I made a perfect choice in choosing Santa Fe Ranch. The design and color of the building brings a aesthetic look. If I want to be precise, the community shows interest in minute things. Eg: The stones distributed outside each buildings are taken so much care to be painted matching to the wall color to give a aesthetic look. Also, the community is soothing and brings you a pleasant calm surronding with greens all over. Parking is never a concerns for me and as well as my visitors. Visitors enjoy a nearby place every apartments for parking. The management is good is maintenance and service to take care of our needs. I would recommend my friends to this community always! Way to go Santa fe!
By: Vignesh Jayakumar   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/26/2016

Great Place to live

It has been a wonderful experience living at Santa fe apartment. The management and staff is very helpful and responsive.
By: Noman Farooqi   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/10/2016

Best Place to Live in Irving Corporate World

Best Place to live ever! They office management is very warm, hospitable, friendly and very professional! The lady by the name of Martha is amazing! She has the best customer service I have ever seen! The maintenance staff are always on top of their game - very fast, and super efficient! The amenities such as the Gym and pool are well maintained. Ooh and wait - they recently installed new pool chairs and covers... the place looks magical! The entire property is a like a paradise island in the beautiful corporate word of Irving. We've been living here for close to 3 years now and we plan to renew our lease for years to come! Great management, peaceful residents. Best environment to raise a family. This is place is like a golden treasure - so heavenly!!
By: AM   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/4/2016

Good choice

I am living here since last 7 months and I must say that I had the best experience. To start with the location of Santa Fe is perfect.. Parks, Walmart, Indian store sams club, kohls and all the good restaurants are within 5 mins drive. The apartment layouts are good, good amenities, staff is always helpful, maintenance team is super quick (most of my requests are completed in less than 24 hours of reporting). Before taking an apartment here, I have visited most of communities available in the area but a last I am happy that I made a good choice. There are few things which could have been better are like swimming pool and gym. A tennis court would have been a big plus. But overall I am pretty happy living here.
By: Saket   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/2/2016

Great place to live

I just moved into the property and have been very impressed with how helpful the staff have been. The property is very well maintained and the amenities are amazing!
By: Kelsey Juraschka   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/1/2016

Great place to live

I am living here for 3 months for work and the staff has made the move in process easy and I have no complaints about the apartments. I don't know what more you could ask for!
By: Sumaiya Asif   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/1/2016

Good Community

I have moved recently to Dallas area. The community is well maintained with all facilities.its near to all prime shopping places and restaurants. You will have value for your money
By: Naveen   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/1/2016

Love it here!

I liked living here so much, that when my lease was up and I needed a smaller apartment, I rented here again. The transition was smooth and it still feels like home. It's a quiet, family friendly complex. Staff is helpful and friendly. Maintenance is timely. When my Daughter had foot surgery and was given a temporary disabled placard for parking, the staff put a disabled parking sign in front of our apartment. I'm hoping to buy a permanent home in the next year, and will miss this place when I leave.
By: Julie Sampson   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/1/2016

Great area to live!

Great area and place to live. Wonderful Management
By: Leah   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/1/2016

Excellent place to live, Great staff to work with

This is my second renewal in this apartment, and have referred few of my colleagues to this apt for the same reason. Excellent place to live, you have your privacy and it feels like home. People are friendly, staff is very cooperative. Service/Maintenance is very prompt. No complains. Santa fe Ranch is always there for you to take care of your needs.
By: Shrikant Rajupalepu   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/1/2016

Staying for 5+ years since I came to US

Staying for 5+ years since I came to US
By: Anonymous   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/1/2016

Great Place To Live

I have been here since May 2016 and I really love it here.. Nice Quite Place to live.
By: Kandy   
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 8/1/2016

So far so good!

I've only lived here at Santa Fe for about a month now but so far it's been great! It's a beautiful apartment complex, very pet friendly, parking hasn't been an issue for me, the pool area is great so I'm happy. The only thing I would improve on is the timeliness which maintenance responds to requests. Other than that so far so good.
By: Dede   
Source: Property Site Read Property Manager's Response

4.5 out of 5 stars
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Posted On: 8/1/2016

Great apartments

Great apartments but only problem is required parking (nearby apartment premises) will be not available after 9:30 P.M.
By: Anonymous   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 8/1/2016

Best appt complex

Best complex and best service , friendly
By: Anonymous   
Source: Property Site Read Property Manager's Response

5 out of 5 stars
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Posted On: 7/6/2016

Really Wow !

I have renewed my 3rd year recently in this Apartment all because of the office staff, location and Maintenance of the property. They set an example to others on how to run apartment business. Overall i have ten years of rental experience across various locations. This is the Best. Nice People, Good Management and very professional.
By: Karthikeyan     Verified Resident
Source: Property Site Read Property Manager's Response

4 out of 5 stars
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Posted On: 5/20/2015

Wonderful experience...

I came to Irving to visit my son, who is residing in 2 bed room apartment. I am feeling the place very nice and peaceful and the amenities provided are really wonderful. At the age of 67 years, I think my stay here for next few months will be wonderful!
By: Niranjan rao Pamulaparthi   
Source: Property Site Read Property Manager's Response

Thank you for your kind words! We are happy to provide you with all the comforts of a home away from home. Please let us know if there is anything we can do to help you during your stay.

4.5 out of 5 stars
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Posted On: 4/25/2015

My Year at Santa Fe Ranch

After living here for almost one year, I must say that this was the best apartment I have lived in...and I've lived in many apartments over the years. The truth of the matter is, I got extremely lucky with the Amarillo floor plan in Building 8245. Seriously, if you need a one bed/one bath with an office, check and see if there are any units available in the far NW corner of the complex. The parking in that area of the complex is nearly always available (except on weekends after dinner). There are fewer neighbors in that area, and the buildings only go up 2 levels instead of 3. Basically, my point is that it is very quiet where I reside. Aside from a few kids playing in nearby backyards, and a few jets flying overhead, the noise is minimal. We rarely had issues with our apartment itself, aside from a never-ending wasp infestation on the patio. With other "normal" apartment issues, maintenance was fast and efficient, overall. Martha and Starla were always helpful in the office, and both could always remember my name and apartment number without asking. That always impressed me, to be honest. The only reason I will be moving out of this complex is due to my girlfriend and I breaking up, so the apartment isn't affordable anymore with my single income. Everything about our apartment looked new, functioned properly, and rarely required a maintenance call. The only thing I will say that always perturbed me over the past year is that most of the tenants have limited street etiquette, i.e. run stop signs within the complex, or they would walk in the middle of the road instead of using sidewalks. You really need to be careful while driving through the complex. I've lost count of the number of close-calls I've had with people nearly running into me at intersections and curves within the complex's parking lot. However, I'm sure that is normal with most complexes. Overall, I give this place a 4.5 out of 5 rating. If I could afford it, I would have renewed for sure!
By: DL   
Source: Property Site Read Property Manager's Response

Thank you for your honest feedback. We are very sorry to see you go, but truly appreciate you choosing Santa Fe Ranch as your home for the past year. We wish you the very best on all of your future endeavors.

5 out of 5 stars
Posted On: 8/15/2014

Nice Community, Management and Staff

I have been living here for the third year. Management very responsible on the safety concerns and very friendly on the lease renewal. Good Place as it is close to many shops.
   
Source: Property Site Read Property Manager's Response

Thank you for the positive feedback! We are so glad you continue to call Santa Fe Ranch your home after so many years!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Parking
4 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars